Support plan — owner-review draft

No production support account or response commitment is configured in this repository-only phase.

During synthetic testing

Use only the owner-approved test channel. Never send care content, account details, access codes, exports, screenshots containing private information, or credentials in a support message.

Urgent needs

Support is not monitored for emergencies or care decisions. Use the appropriate local emergency or professional service instead.

Before real-data testing

The owner must approve a support address, response expectations, privacy handling, escalation path, and incident process.