Support
We’re here to help.
Tell us what you need, and we’ll point you in the right direction.
Effective August 1, 2026
Contact Enlivias
Email info@enlivias.com. Enlivias aims to respond within two business days.
What we can help with
- Account access
- Care-circle help
- Billing or cancellation questions
- Privacy or data requests
- Reporting a security concern
Cancel or ask about a charge
If you are signed in, use the Stripe Customer Portal from your Enlivias billing area to manage your plan or cancel. For help with cancellation, a billing error, a duplicate charge, or a refund required by law, email info@enlivias.com.
Emergency help
Enlivias is not an emergency service. Call 911 or local emergency services when immediate help is needed.